NEW RESTAURANT TRAINING
(Captivate)
These are sample screenshots from a training program for new Hosts in a restaurant. Training is designed to be used on a mobile device by a certified trainer working directly with new Hosts opening a new restaurant. The training is accessed by the trainer to ensure consistent training across all restaurants. It is accessed by employees to role play and view seating scenarios. Videos are included to help new Hosts see great examples of expected behaviors. Actual content cannot be accessed due to proprietary information.
Hosts use iPads and rapid rotations to practice greeting and seating customers with a variety of needs.
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Customers have unique needs that need to be taken into account when greeting and seating them.
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Hosts use seating charts that present common situations they will face as they seat their customers.
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